Powering Multi-Vendor Marketplaces With Composable Commerce

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Lorcan

Feb 12th, 2024

Onport, together with BigCommerce, is working on sculpting the future of Enterprise ecommerce technology. BigCommerce’s integration with Onport empowers B2C & B2B customers to streamline their multi-vendor marketplace and dropshipping operations through flexible, composable technology. BigCommerce marketplace customers can leverage Onport's next-gen composable technology to automate much of their backend workflows.

As ecommerce continues to grow, the need for greater customization and flexibility grows in tandem with drop shipping operations. To address this requirement, Onport and BigCommerce have worked together to create an integration that automates backend operations for marketplaces while offering a modern, flexible front end to enable headless ecommerce.

BigCommerce

BigCommerce (Nasdaq: BIGC) is a leading Open SaaS ecommerce platform that empowers merchants of all sizes to build, innovate and grow their businesses online. BigCommerce provides merchants with sophisticated enterprise-grade functionality, customization, and performance with simplicity and ease of use.

Tens of thousands of B2C and B2B companies across 150 countries and numerous industries use BigCommerce to create beautiful, engaging online stores, including Ben & Jerry’s, Molton Brown, S.C. Johnson, Skullcandy, Solo Stove and Vodafone. Headquartered in Austin, BigCommerce has offices in London, Kyiv, San Francisco, and Sydney.

Onport

Onport is an ecommerce Marketplace and Dropshipping Platform that equips companies with next-generation composable technology, allowing them to leverage the marketplace and dropshipping model.

It enables companies to centralize the critical areas of backend marketplace dropshipping operations - inventory syncing, order routing, shipping workflows, payment automation, and returns management.

The Onport Platform enables the Marketplace & Dropshipping ecosystem to thrive through connectivity with future-proof automation. It allows Retailers and Brands to create, set up, launch, and scale their online business.

Integration Overview

The integration is designed to streamline the backend operations for BigCommerce marketplaces, including those who operate using the dropship model. Both approaches can leverage different aspects and features of the integration to automate their backend workflows. Together, both platforms work to automate the following workflows for BigCommerce multi-vendor marketplaces:

Inventory Syncing: Seamlessly upload items to the marketplace while keeping inventory levels and pricing in sync.

Order Routing: Marketplaces can automatically split an order into the different fulfillment flows between vendors, in-house or 3PL.

Shipping: Marketplaces to define a fully flexible network of carriers, customer shipping rates, and shipping cost allocation.

Payments: Marketplaces can automatically calculate commission rates for all items sold and import cost prices in batches from vendors.

Dropship Portal: Onport offers a simple and straightforward portal integration for new vendors, accelerating the onboarding process. Using the vendor portal, BigCommerce marketplaces can empower their vendors to manage their own orders, confirm purchase orders, enter tracking information in real-time, and even download their own custom packing slips.

Total cost of ownership

With the recent turbulence of the global macro environment, the need to control costs efficiently has never been more pertinent. Organizations must be more mindful of the costs of implementing their dropshipping and e-commerce operations.

Together with Onport, BigCommerce offers a unique value proposition of flexibility to its marketplace users - allowing them to create a software stack that is designed purely for their purposes, avoiding any features which may not be relevant to the customer’s business objectives and incur additional costs. By offering an array of streamlined workflows, both platforms can offer their customers a robust feature set designed to manage costs at all levels.

Bigcommerce Quote

We are thrilled to partner with Onport as we want our clients to be able to sell on any channel they need and marketplaces are gaining significant momentum. This is part of our commitment to providing our clients with solutions that streamline operations and enhance customer experiences. We look forward to working together towards this goal.

Michelle Weber | VP Global Business Development.

Onport Quote

We are truly excited at the prospects that lay ahead, now that we have formed such a strong and robust partnership with BigCommerce. It’s a great validation of all the hard work the team has put in and we are excited to look ahead to the future and how we can both work together to elevate the marketplace model even further.

Francisco Campos | Chief Operations Officer.

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