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May 17th, 2022

Dynamically add notes when syncing orders to a vendors Shopify

When syncing orders to a vendors Shopify, dropship providers may request certain details to be included (e.g. an Account ID). We added a new setting per vendor to allow for notes to be passed - notes will be shown in the notes area of an order in the vendors Shopify.

Available under Dropship provider > Orders tab

⚠️ Only available for Shopify vendors

Dynamically add notes when syncing orders to a vendors Shopify

Dynamically add notes when syncing orders to a vendors | Shopify.

May 4th, 2022

Batch transfer reports in a single PDF

A consolidated PDF for batch transfers is now available to be downloaded in the Payments page via the Batch transfer section, through the payment receipt option in the transfer actions dropdown.

Consolidated batch transfer pdf

Apr 20th, 2022

Commission rate for shipping

If you invoice shipping costs to your vendors, and decide to add the shipping amount to the total payout as a way to apply the shipping fees, you have now the possibility to deduct commissions for shipping by setting up a specific commission percentage.

This option is available under Contacts > Dropship provider > Payment setup tab, under the Invoice shipping costs option - if applicable.

Commission rate for shipping

Nov 19th, 2021

Paypal - Automated Payments

You can now easily send and automate your payments to vendor's via our Paypal integration using only the vendors Paypal email.

Learn more about our PayPal Integration here.

Paypal integration

Oct 25th, 2021

Purchase order custom fields - Vendor Portal

You can now choose to display the custom fields for a purchase order in the vendor portal:

Purchase order custom fields - the vendor portal

You can enable this under Setup > Custom Fields > Show in Vendor Portal

Oct 25th, 2021

Dynamic customer invoice generation

Is the regulation of your country to have your vendors to issue the customer invoices? You can now find a setting under the Tax tab of a dropship provider to set up automatic vendor selection to determine which vendor/partner is shown on the invoice.

Dynamic customer invoice generation

You can also configure whether to change the naming on the packing slip from Ordered from to Shipped from.

Oct 4th, 2021

Add notes for custom payment methods

If you or any of your vendors work with different payment methods that require more information such as the client email, for example, or any other payment information, you can now customize it.

In order to do this, you should go to Setup > Payment Methods > Custom and enable the option Show the notes field: Custom Payment Methods

After that, in the Vendor Portal, under Settings > Payments tab, if you select Custom you will be able to add the notes that custom payment method requires:

Add notes for custom payment methods

Oct 4th, 2021

Export removed inventory feed variants

You can now view a list of the SKUs that were removed from an inventory feed.

This will allow you to manage removed feed variants and, for example, remove them in your sales channel.

Removed SKUs export

Oct 4th, 2021

Packaging weight for shipping labels

You can now specify packaging weights for shipments, per dropship provider.

Go to Contacts > Dropship Providers > select the dropship provider > and add the packaging weight under the Shipping tab:

Packaging Weight

This will increase the shipment weight when generating labels and prevent surcharges from overweight shipments, where dropship providers may add in samples or additional items, that would otherwise not be accounted for.

Sep 6th, 2021

Prevent Onport from Syncing Inventory Policy

If you do not want a vendors inventory policy to sync to your store you can now turn it off on a per vendor basis under each inventory feed. This is helpful if you have a global inventory policy on your storefront that you do not want Onport to overwrite.Stop vendor policy

Sep 6th, 2021

Manage product taxable status

You can now change an items Taxable status in the inventory feed settings to either taxable or non-taxable.

This is useful when you want to publish items as non-taxable when the vendor has them flagged as taxable (e.g. for vendors with VAT exempted).Taxable status

Sep 6th, 2021

Custom Status for Orders

Custom statuses can be set up for vendors and marketplaces to use. These statuses will appear on the dropship orders page, which you can then filter by. This is only available in the vendor portal. Custom statuses cannot be changed from an e-commerce platform (ie. Shopify)

See here for setup instructions.

Custom Status

Jul 28th, 2021

Show preferred dropship provider per line item on sales page

Preferred dropship providers are now displayed for each line item on a sale when a product is fulfilled by multiple vendors. This allows more clarity on which vendor is fulfilling the order.

Prefered dropship provider

Jul 28th, 2021

Filter invoices by date range

Filter invoices by date range. Found under the Balance tab of a dropship provider.

By default, we now show invoices to pay for a previous 5-day span to prevent timeouts in case of large amounts of invoices. To view all of them, click on the x button.

Screen Recording 2021-07-23 at 07.57.06 PM

Jul 14th, 2021

Squarespace - Fetch tracking updates

We now fetch tracking updates for SquareSpace. This will allow us to automatically import tracking information, without having to manually fetch them.

Jun 30th, 2021

Returns section in Vendor Portal

View and manage returns within the Vendor portal - this allows for a better visibility over cancellations and returns for Vendors.


Jun 30th, 2021

Ship Specific line items or specify quantities in Vendor Portal

Vendors can now edit and specify quantities of the line items they would like to ship instead of having to mark the entire order as shipped.


Apr 15th, 2021

API Pipeline for advanced commission calculations

While Jetti can provide commission-based calculations at the vendor or channel level, there is sometimes a need to have it customized to individual business logic, often specific to the marketplace. This is now available via the API.

This allows you to determine the commission amount based on any relevant criteria, for example:

  • Order status (cancelled [by customer], cancelled [by supplier], return, complete)
  • Days since order date
  • Item value (that customer paid)
  • Order value (sum of line above + shipping + extras [round up, donation etc])
  • Shipping contribution

API pipeline commisions

Mar 29th, 2021

Remove tags when publishing products

Tags can now be removed at the inventory feed level before publishing products.

Previously, all tags were included when publishing products from an inventory feed. This would cause issues as they became visible within the frontend templates for the marketplace and used in search/filtering.
By default, all tags will be imported but if you want to exclude them go to:

Inventory > Inventory Feeds > Inventory feed name > Publishing > Turn off *Import Tags*

Strip Tag

Feb 26th, 2021

Tax ID for commercial invoice generation

You can now set the tax ID in the ship-from address on commercial invoices. If the dropship provider has added their tax ID in their settings, their tax ID will be used instead. View how you can set it up here.

*Required for Brexit

Feb 26th, 2021

Allow list for specific country shipping labels

If you decided to provide shipping labels for your vendor, this feature will allow you to control which countries labels can be generated for by your vendors.

This will be useful for example for the UK to handle Brexit related import issues. By default, the value is set to All.

Country allow list

Feb 26th, 2021

Export Dropshipments list

We released a feature to filter and export dropshipments to a CSV file. This allows data to be exported without having to manually copy and paste or use the Jetti API.

If you have API templates created you can also export in those formats.

Dropshipment data export

Nov 12th, 2020

Disable email and status triggers for vendor application

Currently, Jetti offers an endpoint for triggering handling the applications from vendors. This creates the dropship provider, adds the user details, triggers emails and sets specific fields on the dropship provider. To improve the process to your own business rules, there is now also the ability to do the following:

  1. Disable the internal and external notifications. This is useful in the case that notification are not needed, or that it is handled elsewhere.
  2. Override the status of the new vendor, for example you can set the default to "accepted".

These new feature will better enable you to use the API endpoint and align with your own workflows.

Nov 12th, 2020

Migrate commission rates when resetting prices on vendor invoices

Jetti supports two different commission methods - retained and reverse. When switching a dropship provider between retained and reverse commission methods, the legacy invoices will now be migrated and the prices will be reset automatically. This is to ensure that commission rates and invoices remain accurate as payment setups change.

Nov 12th, 2020

Dynamically assign vendor shipping codes when syncing orders

You now have the ability to dynamically assign vendor shipping codes when syncing orders. This is useful in ensuring orders are routed to the correct fulfillment centers,if vendors have specific requirements around the shipping names.

Nov 12th, 2020

Adding SKU to "Item just sold" email

You now have the ability to add the SKU to the "Item just sold" email. This way the email will have all necessary information on the order, such as the product name, SKU, and quantity.

Nov 11th, 2020

Linking comments in the Home feed to the order and vendor

Before, it was not possible to check which comments are added to which objects on home feed. We have now added the ability to link the feed to the comments, so that anyone can follow the comment and open the object where the comment is available. This will help you better track the comment and understand which objects they refer to.

Nov 9th, 2020

Parcel sizes per line item for custom shipping integrations

Before, when sending the breakdown of parcels for custom shipping integrations, parcels were passed as a single array and had to be manually mapped to their corresponding line items.

Now, Jetti automatically can do the mapping in the API for you, so each variant will have a list of mapped parcels. This new feature will decrease the manual work involved with this, by preventing you from having to join data in the external shipping service.

Nov 8th, 2020

Import SquareSpace product options

Now when fetching SquareSpace products through the API, Jetti will also automatically import all product options (e.g. size, colour) mapped to the items. You can then easily publish products to your site, together with their options.

Nov 6th, 2020

Audit logs for checkout rates

Jetti now has the ability to enable you to audit the rates generated from third party checkouts, such as Shopify, to ensure the shipping rates are set up accurately. This will also allow our support team to look into setup issues faster and have them corrected easily.

Nov 5th, 2020

Field mapping solution now supported by CSV

We now include metafields within the CSV file when exporting from an inventory feed.

Nov 4th, 2020

Alerts for unsent dropship purchases

You now have the ability to receive notification alerts whenever items are unsent in the dropship purchases list, even when the orders have no errors. Easily filter the "not sent" orders within the dropship purchases list. This will help you more easily monitor the orders which have not yet been emailed to the vendors. Also useful when pausing orders before sending on to the vendors.

Nov 4th, 2020

Commissions included on shipping amount

You can now also levy a commission % on to the shipping income collected by the customer. For example, if you receive $10 in shipping income from the customer, you can now payout $8 and retain a $2 profit on the shipping.

Nov 3rd, 2020

White list tags to be used by non-admins

In the case that you have restricted non-admins from seeing tags, you now have the ability to also have a list of whitelisted tags to be seen by non-admins. This is useful in the case that there are certain tags you want non-admins to see, white restricting the rest.

You are able to add the list of approve tags within the Users section in Jetti.

Oct 30th, 2020

Currency sync in vendor stores

Previously, when syncing orders into a vendor on a different currency, it was only going across as a number rather than having an actual currency conversion. Jetti now has added the ability to directly convert the currency in the API, and to decide the currency an order and shipping price should be sent in. This is done by pulling the live FX rates based on your base currency. You also have the ability to round up the converted amounts if needed.

This can be useful for example in the cases that you and your vendors are not in the same region, or if you are looking to pass different prices to the vendors' stores.

Oct 29th, 2020

Variant parcel UI is now editable

Before, when a variant parcel was added, there was no way to edit any of the details, such as the weight or parcel size. Jetti has now changed this and made the variant parcel UI editable, so that you can make quick revisions to the parcel dimensions without having to delete and re-add items.

Oct 29th, 2020

Improvements to EasyPost integration

Jetti has added improvements to our EasyPost integration.

To start with, you now have the option to allow retailers to opt for signed packages when generating rates and labels through EasyPost. This is useful, for example, in the case of shipping valuable items.

You also have the ability to add insurance and customs to your EasyPost shipments, directly from Jetti.

Oct 28th, 2020

Vendor agreement notifications

You now have the option to trigger notifications to the vendors whenever a new vendor agreement is added, ensuring that new additions are communicated efficiently. Vendors will then be sent an email containing a link to login and sign the new agreement.

Oct 28th, 2020

Add multiple addresses for vendors

We have now added the ability for vendors to have multiple addresses, which is useful in the case when they have multiple different ship-from addresses for items. Now you can simply add as many addresses per vendor as needed.

Oct 28th, 2020

Generate rates using multiple parcels

Jetti has now added the ability to generate accurate rates in the case that a single SKU is broken down to multiple parcels for the custom carrier integration service. This enabled multiple parcels to be bundled under a single tracking number.

Oct 27th, 2020

Batch set custom purchase status

You and your vendors now have the ability to set the status of purchases in batch, rather than having to set them manually one by one. This will save you time and improve the user experience of your vendors.

Oct 22nd, 2020

Respect prefix when automatically connecting inventory by SKU

When automatically connecting inventory by SKU, Jetti now takes the prefixes into consideration. This is to ensure that inventory from a specific vendor cannot be connected to variants from multiple vendors. Previously, if different vendors were using the same SKU, the items would be connected together, causing issues such as the doubling of stock or incorrect prices to sync.

Oct 22nd, 2020

Ability to sync prices at zero in vendor store

To improve the accuracy of vendor's book-keeping, you now have the option to not sync prices when sending orders into the vendor's store. For example, some vendors may want this so the revenue tracking in their store is not impacted by orders from the marketplace.

Oct 22nd, 2020

Block creation of sales receipts in Quickbooks for certain products

You now have the option to allow invoices being synced into Quickbooks, while not creating a Sales Receipt. This can be done on product level, which can be very useful for example in the case that you offer rental products.

Oct 22nd, 2020

Stripe connect account dropdown

Further improving and facilitating your user experience, when connecting a vendor's Stripe connect account you will not see a dropdown that allows you to select the Stripe ID, instead of having to manually copy and paste it.

Oct 22nd, 2020

Editable line item properties

Line item properties store useful information about an item in an order, such as engraving options. These are completed by customers in Shopify or the store, but often need updating before sending to the vendor. Jetti now allows editing line item properties, which will allow the automation of orders where the line item properties need to be updated before syncing. This will allow, for example, for a customer to update the engraving options after the order was placed.

Oct 21st, 2020

No payment messages on cancelled orders

To eliminate confusion regarding payments that do not actually need to be made, Jetti has now ensure that no messages for payments due on cancelled orders are shown in the payment report.

Oct 21st, 2020

Allow for different CSV delimiters in tracking upload

Clients can receive shipping CSV files in different formats, for example, TCV and CSV. Jetti now allows retailers to switch between these formats, as well as any other bespoke delimiters.

Oct 21st, 2020

Stripe invite flow for vendors

To facilitate and improve the user experience of your vendors, you can now automatically generate Stripe connect URLs and directly email them to the vendor from Jetti. This will make it easy for them to connect their Stripe account, by clicking on the URL in the email. From there, they can then click to connect to their Stripe account.

Oct 21st, 2020

View the date a reseller or vendor was added

You can now easily view the date emails for vendors and resellers were added into the system. This is useful to monitor from what date they started receiving their order notifications from.

Oct 21st, 2020

Add additional columns for CSV mapping

To enhance and improve data accuracy and to provide access to a greater allocation of data for your dropship providers, there now is the ability to map line item properties when exporting files to CSV. Some of the additional fields that can now be mapped are:

  • Promise date
  • Item status
  • Item notes
  • Customer note
  • PO confirmation time

Oct 21st, 2020

Mute errors from AfterShip when processing shipments

When items are marked as shipped, Jetti can send the tracking details up to AfterShip. This can also be used to cleanse the tracking company name.

Where errors may occur in AfterShip (e.g. no tracking is provided), Jetti now mutes them in order to prevent shipments from being blocked from updating the sales channel. This way shipments will still update, even if there are missing details.

Oct 21st, 2020

Payouts from Stripe using a credit card

When topups are not supported or preferred, there needs to be an alternative way to handle the payouts from vendors through Stripe. Before, there needed to be a platform balance in Stripe to transfer an amount to the vendor, but Jetti has now added support for payouts from Stripe using a credit card instead. This will allow clients to migrate to their own Stripe account directly from your platform account.

> Contacts > Dropship providers > [dropship provider] > Prices tab > "Use my Stripe account" > "Customer"

Oct 20th, 2020

Approval flow for shipping costs

Jetti has now added an approval state when vendors update their shipping costs. This will allow for admins to have better visibility and control over changes done on the vendor's side. These updates can be rejected by an admin directly from the payment section of the vendor settings. Vendors can submit and revise shipping costs within their dropship portal.

Oct 20th, 2020

Notify vendors for updated vendor agreements

When a new vendor agreement has been updated or added, you now have the ability to easily notify all vendors about it. This will ensure efficient communication between you and your vendors, and will help the vendor know when there are changes.

Oct 19th, 2020

Hide the ability for all vendors to connect or disconnect items from the store

To ensure better control over the marketplace being curated, you now can hide the ability for all vendors to connect or disconnect items from the store. This means that only the marketplace decides which items are connected to the store.

Oct 16th, 2020

Invoice address included on sale invoices and packing slips

Jetti now support three different addresses to be included on sales invoices and packing slips: the company's address, the receiver's address, and now the address of who the item was invoiced to. You may want to apply the latter option, for example, for gifts or B2B ordering.

Oct 15th, 2020

Prevent from using the routing preferences if values are not entered

Jetti now prevents orders from being incorrectly blocked when routing preferences are not configured fully. This will also prevent orders from sticking in pending, when filters are mistakenly chosen for order routing. For example, if a vendor is set to route items based on country, but not countries have been selected.

Oct 15th, 2020

Show pending invoices during returns period

You now are able to view pending invoices in the retailer dashboard and vendor portal, even if the items are still within the payout window. This will allow you to modify and view the pending invoices before Jetti automatically settles them.

Oct 15th, 2020

Batch print vendor invoices

We have now added an option to batch print vendor invoices from the purchases screen, saving you the manual work of having to do print them individually. These invoices ca be printed from both the dropship portal and the retailer dashboard.

Oct 15th, 2020

Show cost price for vendor invoices

To facilitate vendor book-keeping, the packing slips will not show the cost price of vendor invoices instead of the full customer price.

Oct 15th, 2020

Batch send agreements to all vendors in bulk

Jetti now has added the option to send vendor agreements to all vendors in bulk. This is useful in the case that you use the same agreement with all vendors, as it saves you the manual work of having to send the agreements individually per vendor.

Oct 15th, 2020

Mark orders as unsent

Clients sometimes need to resend an order after making a setting or data change. It's now possible to mark the order as unsent and update the order, without having to delete it. This is useful, as it reduces the steps required to send orders after a change has been made.

Oct 15th, 2020

Flag for comments left on orders

There now will be a comment flag to notify users whenever a note or a comment is left on an order. This will be useful for staff to see which orders do or do not have comments, when scanning the orders list.

Oct 14th, 2020

Include price on webhooks for cloning orders

The price of the sale items are now included in the API payload when syncing orders up to your custom channel. This will allow you to automatically set appropriate prices on exchange items within your frontend.

Oct 14th, 2020

Renamed Purchase order document to PDF packing slip

We have now renamed the Purchase order into "PDF packing slip" in the vendor order notifications. This will help differentiate it from the other documents, such as the customer and vendor invoices, making it clearer which one is the packing slip.

Oct 14th, 2020

Ability to send invite to custom payment method

In the case that you have added a custom payment method for your vendors, you now can also send an email invite to them to use it. This will send an email to the dropship provider, which will take them directly to the page where they can then connect and authenticate with that service.

Oct 14th, 2020

Ability to batch send invites

You can now send invitations in bulk once all the settings have been configured and emails added. No more having to click into each dropship provider and click invite multiple times! This will make the onboarding process a lot easier, and will also help reduce errors.

Oct 14th, 2020

Dropdown list when setting up a deny / allow list of shipping services

To improve your user experience, we have now added a dropdown list when setting up a deny/allow list of shipping services. This allows you to omit carriers allocated to a dropship provider. For example, you can set labels to be provided from all your carriers, aside from one specific carrier.

Oct 14th, 2020

Deny list for line item properties in packing slips

You now have the ability to select the line item properties to be shown on the packing slip, as well as to block specific line item properties not to be shown. This is useful to remove line item properties being added by 3rd party apps installed in your store.

Oct 14th, 2020

Detail landed cost for invoices in payment report

Jetti now allows you and your vendors to see a breakdown of the landed costs within the payment report. This is beneficial, as it will allow you to see the assigned landed costs without having to navigate to view the individual invoices.

Oct 14th, 2020

Create a Deny List of Postage Carriers

Together with an "Allow" list of Postage Carriers, Jetti now also has the ability to create a "Deny" list, so brands can easily select which carriers they do not want to have when generating shipping labels.

Oct 14th, 2020

Archive shipping rates

To allow for easier management of shipping rates, as well as help declutter the user interface, Jetti has now added the option to hide shipping rates which are no longer in use.

Oct 14th, 2020

Syncing line item properties to vendor integrations

Do you need gift notes or other properties be added to all orders? We recently enabled the syncing of line item properties to vendor integrations. This will be useful, for example, for adding and syncing custom properties to orders being sent to vendors.

Oct 14th, 2020

Only show sent orders in vendor portal

We have now added the ability to only show sent orders in the vendor portal, instead of showing all orders in their portal, including paused ones. This is useful to prevent vendors from sending orders out before they've been reviewed and sent by the marketplace.

• Vendor portal | Orders

Oct 13th, 2020

Ability to create custom payment methods

Further facilitating vendor payouts, we have now added the ability to create custom payment methods for your vendors, which can be directly added to Jetti. This allows Jetti to be connected to custom 3rd party payment systemsa and connecting flows from the dropship portal.

Oct 13th, 2020

Sync non-stock tracked items to vendors

New feature for vendors on Shopify and ShipStation: you now have the ability to sync non-tracked products into the Ecommerce store.

This is useful for syncing custom line items or line item fees into the store of the vendor. To enable this, select "Sync items not in the vendor's store" under the Advanced settings in the Orders tab.

> Contacts > Dropship providers > [dropship provider] > Orders tab > Advanced > "Sync items not in the vendor's store"

Oct 13th, 2020

Sync fulfillments for non-product line items

The order's fulfillment status is now reflected in Shopify, as fulfillments will now sync for non-product line items as well - e.g. if a fullfilment not associated with products is marked as shipped in Jetti, Shopify will report it as shipped too.

Oct 12th, 2020

Set tax settings per line item

Jetti now has added the ability to set tax settings on individual items, as well as add custom margins on top of shipping estimate rates. This will allow you to manage these settings on an order level. This is useful for custom front ends connected to Jetti, which might want to pass through custom tax calculations on to the items.

Oct 8th, 2020

Approve or deny resellers

Jetti's reseller module now has an approval process when a reseller signs up. The admins will be notified, and they then are able to either approve or deny the subscription. This is beneficial in managing the custom built sign ups and prevents unauthorized users from signing up and accessing the portal.

Oct 8th, 2020

Assign default price lists to resellers

To facilitate the management of your resellers, you can now assign default price lists to each of them, without having to assign them manually one by one. This will ensure that no reseller is left without a price list.

Oct 8th, 2020

Variant parcel import and cleanup

To reduce the number of required API calls and prevent stale data from building up, Jetti can now import the variants from external PIM's as well as the dimensions of products.

Oct 7th, 2020

Price change based on customer's group

For Jetti's reseller module, to ensure price consistency between the customer group and what is shown on the website, Jetti now reflects the correct price on the website, allocated based on each customer's price group. For example, customers in a gold pricing group will view gold pricing on the website.

Oct 7th, 2020

Validation errors in ShippyPro directly returned to Jetti

In order to improve the data communicated between Jetti and ShippyPro, Jetti now ensures that validation errors in ShippyPro are directly returned to Jetti. This will help you understand whenever there is an error, and labels may not be created.

Oct 7th, 2020

Customer list filters

To easily search for specific customers within your customer list, Jetti has now added the ability to filter the list by the price list the customer is assigned to, as well as the reseller linked to the customer.

Oct 2nd, 2020

Detail shipping costs for invoices in payment report

Jetti now allows retailers and dropship providers to see a breakdown of the shipping costs within the payment report.

This will improve the user experience, as retailers and vendors are able to see the assigned shipping rates without having to navigate to view the individual invoices.

Oct 2nd, 2020

Include barcode or UPC in purchase order email

In the case that you use barcodes or UPC's for your items, you now have the option to include them in the purchase order emails as well as invoice PDF's.

Oct 1st, 2020

Display platform balance when setting up Stripe

When setting up your vendor payouts through Stripe, you will now easily see your Stripe balance within Jetti, to ensure you have suffificent clearance to send any Stripe payments.

This is useful in preventing errors in sending payments when there are insufficient funds to cover the amount.

Oct 1st, 2020

An allow list of tags for items to be imported

When setting up an inventory feed, it was possible to set up a deny-list of tags for items not to be imported. For example, Jetti could skip any item tagged with "no-dropship". Jetti also supports the opposite, which is a list of tags for items that should only be imported. This will be more efficient, as the vendor can add a few items to an allow list, instead of adding more items to a deny list.

Oct 1st, 2020

Audit trail for address validation

We now have added the ability to audit the trail of address updates against an order or channel. This will capture data from Shippo or, if implemented, the custom address webhook. This is useful in providing insight into the custom address validation workflow and to self-service issues.

Oct 1st, 2020

Shipping non-product line items

Before, it was only possible to ship line items that were associated with a product in Jetti. Jetti now has added the ability to handle as well as ship non-product line items. For example, items describing engraving options or additional service fees, that aren't actually linked to a product in your store.

Oct 1st, 2020

Batch upload tracking files

To save your time, we have now added the ability for you to batch upload multiple tracking files in a single batch, instead of having to do this individually. You can now upload up to 50 shipping files at a time.

Oct 1st, 2020

Moving customers in between sales reps

For Jetti's reseller module, you now have the ability to move customers from one sales rep to another in Jetti's reseller module. This can be useful, for example, if a sales rep is no longer working on said customer or has left the company.

Oct 1st, 2020

Alert for non automated payments

Jetti allows for automated vendor payments via Stripe or Transferwise. However, in the case that you are using manual payment methods instead, Jetti now also triggers payment notifications for manual payments. This helps ensure that you can easily keep track of all payments that are due.

Sep 23rd, 2020

Syncing cloned orders to custom channels

You now have the ability to sync cloned orders as well as any other orders raised in Jetti up to the custom channels. This feature fully automates the syncing of these orders, removing you of the manual work that would go into it before.

Sep 23rd, 2020

Import custom channel sales with quote ID

You no longer have to manually specify the service levels and providers when creating and mapping shipping rates on custom channels, as you now have the ability to specify the quote ID when doing so, allowing you to import custom channel sales.

Sep 22nd, 2020

Login to vendor payment reports

You can now log into the vendor's payment report directly from the admin payment report in Jetti. This can be useful if you are looking to see how and what your vendors preview on their portal.

Sep 22nd, 2020

Linking to the correct tabs within the vendor portal

Jetti will now direct to the correct tab in the dropship portal. For example, receiving a returns notification will automatically open up the returns tab in an order. This will ensure a more user friendly and intuitive experience.

Sep 22nd, 2020

Import your full stock take

Jetti has now added a full stock take feature, which allows you to import all items in the background that are currently pending, as well as track process in the imports popup. This will save you time as you no longer have to search for each individual product when moving warehouse.

To import the full stock take, click on the new Import all button under Stock takes.

Sep 19th, 2020

Automatic removal of Out of Stock items from the store

You can now enable a feature that enables you to restrict inventory items based on their quantity. This also takes the variants' inventory policies into account. This feature can therefore be used to automate the removal of items that go out of stock, by restricting items with inventory quantity of 0.

Find this feature under the inventory feed's settings > Inventory and Prices.

Sep 17th, 2020

Case insensitive importing from Google shopping feeds

If you struggled with importing from Google shopping feeds, it may have been because of the case sensitivity rules on SKUs when syncing a feed. Now Jetti will import the feed regardless of the case in the Google shopping feed.

Sep 16th, 2020

Set invoiced shipping rate from dropshipment of purchase shipping rate

You now have the ability to base the invoiced shipping amount either on the price set on the shipment (when a vendor ships an item) or the actual shipping rate (used to estimate the rate). This can be helpful in supporting the reduction of vendor payout costs by the cost of the shipping label provided.

These settings can be found under the vendor settings > Prices tab.

Sep 15th, 2020

Attach PDFs to vendor payment notification

You now can attach PDF files to the vendor payment notifications, making it easier for vendors to access and view invoices.

Sep 15th, 2020

Search vendors by their email address

Jetti has further improved the search capabilities, by adding the ability to search by email address under the list of dropship providers. This can be useful, for example, when you are not sure or don't remember which email address a dropship provider is connected to.

Sep 15th, 2020

Use barcode for API templates

You now have the option to add barcode to API templates, and send this through in the order details to vendors. You also are able to modify which fields, e.g. SKU, barcode, or both, are sent out.

Find this option under Setup > API Templates.

Sep 14th, 2020

Return original sale when cloning via API

When cloning a sale via the API, it will now return the original sale within the payload. This is useful when listening to webhooks for exchanges and needing to lookup information on the original order, such as the external ID or reference of the original order.

Sep 14th, 2020

Generate vendor refund from any return

A refund for a vendor can now be automatically raised as returns are raised in the system. This is useful if you are not using the status fields for returns to trigger refunds.

Sep 14th, 2020

Prevent fallback rates for advanced shipping rules

You now have the ability to choose whether a fallback rate should be used in the case of no applicable shipping zones matching.

This can be set from the Setup area > Shipping rates.

Sep 9th, 2020

Allow admins to export vendor invoices

Admins now have the ability to export invoices under the payment report for a vendor.

Sep 9th, 2020

Set invoice terms to be appeared on PDFs sent to vendors

You can now set your invoice terms, that will appear on the commission and vendor invoices.

The terms can be set from the vendor settings, under Contact > Invoice terms.

Sep 9th, 2020

Send carrier name to AfterShip

You can now send the carrier name to AfterShip.

Sep 9th, 2020

Dynamic headers for JSON feeds

You now have the ability to set custom headers and query parameters for custom API feeds.

Sep 7th, 2020

Add retailer company / tax ID to invoice

You now have the ability to add the Vendor VAT ID to appear on invoices. This can be added from Setup > Packing slip, under Invoice terms dropship.

Aug 26th, 2020

Trigger emails when vendor agreements are accepted

No more having to manually check whether vendors have accepted your vendor agreements - you can now just receive internal email triggers that let you know which agreements have been accepted!

Aug 25th, 2020

Internal returns notifications

Keep better track of what is happening with your vendor returns by now receiving internal notifications whenever a return has been accepted and returned. This is useful also for communicating with your customers.

Aug 25th, 2020

Select country and state formats for template exports

You can now select by country format when generating templates. You can select from ISO 2 digit (e.g US), 3 digit (e.g. USA) or the fullname (e.g. Unitied States of America). These can be added under the Country format field in templates.

You also have the ability to select by the US state format when generating templates, either fullname (e.g. California) or 2 digit (e.g. CA).

Aug 24th, 2020

Route order based on line item properties

You can now choose to route orders automatically either in-house or to dropship based on the line item properties in the order. This is useful if you are looking to fulfil specific line items differently to the rest of the items.

Aug 19th, 2020

Add custom favicons to your portals

You can now upload your company's favicon to both vendor and reseller portals, which will then be displayed instead of the default icon.

You can upload your favicon, in the dropship portal settings under the Setup area.

Jul 29th, 2020

Customer tagging and status management

If you are managing customers within Jetti, you can now tag them to facilitate filtering, as well as archive and unarchive them from the list. This is useful for B2B and wholesale customers, that need to be actively managed.

Jul 29th, 2020

Prevent non-admins from adding tags

You can now prevent your non-admin users from adding or removing tags in Jetti.

To do this, contact our team at and we will enable this for your account.

Jul 28th, 2020

Require bar codes on inventory feeds

You can now require a bar code or UPC field when importing a product, and products without it will be automatically skipped and will not show in the inventory feed. This is useful when managing UPC or bar codes to connect, sync, or manage data.

You can set this requirement under the inventory feed settings > Publishing.

Jul 28th, 2020

Scope customers for resellers

You can now choose whether resellers have access to and manage only their own customer based, or the entire customer base within the Jetti account.

This can be set under the sales rep's settings under Resellers.

Jul 28th, 2020

Consolidate international shipments

If you want to ensure that all international shipments are directly routed in-house, you now have the option to convert the ship-to address to your default warehouse address. This may be useful to handle the international shipment on behalf of the vendor.

You can selet this option under the Routing tab in your vendor settings, by selecting "Consolidate international shipments" under Shipment routing.

Jul 28th, 2020

Automated dropship payment refunds

No more having to manually send refunds to vendors when there is a return! You can now place automatic refunds to your vendors whenever there has been a return, and the automatic refunds displayed in your payment reports.

You can set automated refunds under the Prices tab of the vendor settings. You will also then notice a refund column under your payment reports, showing the amount owed in refunds.

Jul 28th, 2020

Transfer cancellation

If a payment of yours needs to get cancelled, you can now cancel them after the transfers have been sent. This is useful, for example, when a payments has bounced and needs to be re-sent.

To do this, go to the payments > sent payments, and you will see a cancel button at the top of the page.

Jul 27th, 2020

Show dropship invoice terms on PDF

You can now include and show the invoice terms agreed with a vendor on the PDFs.

The text that you want to display in the PDF can be added from the vendor settings, under Contacts > Terms.

Jul 27th, 2020

Automatically populate reseller variants

When adding items to an order, you can now automatically populate reseller variants to it.

Jul 16th, 2020

Address validation endpoint

You can now setup custom address validation. What this means is that before a sale gets imported to Jetti, you can have the address validated in your own custom way. This is useful, if there is a continual issue with the validation process. To set this up, go to Integrations > Your store settings > Order processing > Address validation endpoint.

Jul 16th, 2020

CSV header separator

Now you can add a configurable header to the CSV files that you are looking to export.

Jul 16th, 2020

Enabling the export of fulfillments

You can now export the full list of fulfillments per channel with the cost prices. No more having to do this manually, as this can now be done directly from Jetti!

Jul 15th, 2020

Show custom fields for in-house shipments

You can now view custom fields of your in-house shipments. Custom fields are data about an item, SKU, order, or vendor that can be imported into the Jetti system directly from Shopify.

This data can then be seen directly in the Sales tab, under tags.

Jul 8th, 2020

Shippo Insurance

You can now dynamically apply insurance to shipped items directly from Jetti.

To do this, go to Integrations > Shippo > Insurance.

Jul 8th, 2020

Wix Integration

You can now pull in the product catalogue of your Wix vendors and publish them directly to your store from Jetti. Jetti will then sync product details, inventory, and pricing!

To learn more on how to set this up, consult this article.

Jul 1st, 2020

Specificying tags per dropship provider

You now have the ability to set specific tags per dropship provider, which can be useful when grouping specific vendors together. These tags can be added from the advanced vendor settings, under the Orders tab.

This is currently only Shopify and API supported.

Jun 26th, 2020

Invoice shipping amounts from ShipStation

Are you working with ShipStation and currently importing invoice shipping amounts manually? With Jetti, you can now change this to an automatic process, by using our automatic import of shipping costs from ShipStation! Get in touch for more details on how this can be done via

Jun 26th, 2020

Multi-location inventory sync

If your vendors have inventory in multiple Shopify locations, you can now configure with each of them and sync inventory from multiple locations, without having to create separate inventory feeds for each location.

Jun 25th, 2020

Automatically connect items by UPC/barcode

You can automatically connect items by barcode within an inventory feed, instead of by SKU. This can be useful if items do not have specific SKUs linked up to them.

Jun 24th, 2020

Inventory import restrictions

You can now set restrictions for minimum inventory levels to be synced, ensuring that items that have inventory less than a required amount set by you do not get synced.

Jun 24th, 2020

Export dropship line items

Are you looking to have a more detailed look into the line items purchased? You can now choose to export specific line items in your dropship purchases export. Get in touch for more details on how to do so!

Jun 24th, 2020

Disabling Shopify SSO

You can now manage whether to have staff members access Jetti directly from the App installed through Shopify, or if they require a password and login to access the Jetti account. If you want the latter to happen, just disable the "Enable staff to use SSO from Shopify" setting under your store setup settings.

Jun 23rd, 2020

Filter routing/shipping rates by European countries

Facilitating the search of specific rates, we have now added European countries as filter options under the routing / shipping rate setup.

Jun 23rd, 2020

Override inventory policy for feeds or items

If you are looking to automatically change the inventory policies of specific inventory feeds, rather than having to manually change them per each item, you can now do so! You can manage this in the inventory feed's settings under Inventory and Prices.

Jun 17th, 2020

Import Manual Adjustments from the Vendor Portal

If not setting up an inventory feed, you can now import the manual adjustments in bulk from the vendor portal via CSV, saving you the hassle of having to do it on an individual basis.

Jun 17th, 2020

Intercom in Vendor Portal

No more emailing back and forth with your vendors everytime they have a question! We have now released the ability to integrate an Intercom account for your vendors in their dropship portal, facilitating the communucation between you and your vendors. Everytime they have a question, they can easily drop it in the Intercom chat directly from their portal. This can be enabled under the Integrations section.

Jun 17th, 2020

Dropship Consolidation

You can now convert the ship to address to your warehouse address on a dropship order and route the orders into the default warehouse for the channel. The order are also flagged and filterable under the dropship purchases.

To do this, select "Consolidated" for the shipment routing under the Routing tab in the vendor settings.

Jun 15th, 2020

Import Shipment Details from Google Sheets

If your vendor isn't connecting via their Ecommerce platform or not using the vendor portal, Jetti can now automatically import tracking and shipping costs from Google Sheets.

To do this, go to your vendor settings > Shipping, and select Import from a Google Sheet under Automatically Import Shipping files section.

For more on how to set this up, read this support article.

Jun 9th, 2020

Import Shipping Costs via CSV

You can now import your shipping costs to Jetti via CSV, to ensure that costs are synced up and reflect in your reports as well. To do this, there is an added invoice amount column in the CSV import template that you can fill.

Jun 8th, 2020

Custom Shipping Mapping

You can now build custom shipping mappings for importing FTP / JSON file uploads, if the default template doesn't cover all the required fields. To do this, select "Custom" under Shipping endpoint mapping (under the orders tab). This is where you'll be able to create the custom mappings.

Jun 8th, 2020

Send WooCommerce Orders Marked as Paid

WooCommerce orders can now be marked as "processing" when the option to "send as paid" is enabled.

To do this, select "Mark the order as paid immediately" under the Prices - tab.

Jun 8th, 2020

Ability to bulk add Items in a Text - comma separated

No more needing to manually add items one-by-one into the array, you can now bulk add them as text, with commas separating the items.

Jun 4th, 2020

Add EU countries / states to filtering

You can now bulk select countries and states when filtering locations for shipping rates and warehouses.

Jun 4th, 2020

Add order email to order Webhook API

You can now add the order email to the outbound Webhook API for orders.

Jun 3rd, 2020

Send custom properties to ShipStation

You can now pass custom line item properties to a ShipStation account.

Jun 3rd, 2020

Generate customer facing invoice including items from a specific vendor

You can now generate customer-facing invoices that only include orders from a specific vendor, as opposed to the full invoice including all items. Useful, if you need to single out orders from a specific vendor.

You can set this in the settings of a vendor in Contacts > Orders > Advanced and select "Vendor" in the Include customer invoice section.

You can also download the invoices from the vendor portal, by clicking "Customer invoice" next to the dropdown menu of an order.

Jun 2nd, 2020

Override invite URL for vendor portal

You can set up custom landing pages for the invite to a vendor portal. For example, "{token}". This is only needed when using your own custom vendor portal, instead of the vendor portal provided by Jetti.

You can do this in the dropship portal settings in the Setup tab.

May 26th, 2020

Base price changes from cost price

If your preference is to base price changes from your cost price, you can now select it as an option.

May 26th, 2020

Generate a unique email address for order syncing

If you are not looking to use a specific customer or company email address when order syncing, you can now select the option of generating a unique address for each customer order. Keep in mind, only companies which use Google Mail as their provider should use this option. The email will be your company email, with +unique-id added to it. For example, if your email if, the email for the order will be set to

This option can be selected in Contacts > Orders > Advanced > Include customer email > Use unique email for each order

May 18th, 2020

Capturing payment details from reseller

Jetti now allows you to work with resellers that can publish your products to their stores. You can now automate payments to your resellers, removing the manual work of having to send payouts. Streamline reseller payments by capturing payment details in the form of credit card details under the reseller section.

May 18th, 2020

Sync WooCommerce tracking details

Jetti can now sync tracking details when the vendor is using the WooCommerce tracking plugin. This will allow you and your customers to easily track packages coming from WooCommerce vendors, as tracking details are automatically synced.

May 18th, 2020

Upload inventory for feed items

You can now upload items when they also have inventory feed items attached.

May 12th, 2020

Capture external shipment payload

Capture inbound shipment updates from vendor's platforms. You can track the payloads by clicking on "Shipment imports" from the dropdown menu under Sales > Track.

May 12th, 2020

Import adjustments from the inventory tab

You can now include a link to import adjustments from the inventory tab for a dropship provider.

You can do so under Contacts > Inventory feeds.

May 12th, 2020

Pulling unmapped fields from Google Shopping feeds

We now pull through any unmapped fields from Google Shopping feeds and set as metafields, so they can be used in Shopify once published.

May 6th, 2020

Pausing the sending of purchase orders that have out of stock items

You can now pause sending purchase orders while items are out of stock. This may be useful in scenarios where you want to raise dropship back orders for out of stock items.

To do this, enable "Only send the purchase orders if all items are in stock" under the Orders tab.

Apr 29th, 2020

Label Routing for Vendors

You can now select how the preferred shipping rate should be selected for vendors. Either the cheapest rate or the one that best matches what the customer selected at checkout.

Apr 24th, 2020

Paying vendors with your Stripe account

You can now connect Jetti to your company's Stripe account, enabling vendor payments to be directly sent out from your Stripe.

To do this, you can follow these instructions.

Apr 14th, 2020

Adding Blended Shipping Option at Variant Level

You are now able to add blended shipping option at variant level.

Apr 13th, 2020

Pull Inventory from Specific Location on Shopify

You can now pull the inventory from a specific set of locations in the vendor's Shopify store. The location can be copied from the URL, see example in the screenshot below.

Apr 8th, 2020

Searching sales and dropship purchases by email

You are now able to search your sales and dropship purchases by an email address. Just add the address in the search bar, and the system will search for the exact match.

Apr 6th, 2020

Syncing Inventory Feeds to Specific Shopify Locations

You can now sync inventory feeds to specific Shopify locations and override the default location. This might be useful if you are looking to segment your in-house and dropship inventory.

To manage this setting, go to Integrations > Shopify > Setup > Syncing inventory feeds to Shopify.

Mar 19th, 2020

All Rates Displayed in Vendor Portal

You can now allow your vendors to select an alternative rate within the vendor portal. To give access to your vendors, enable Display all available rates to dropship providers under the Dropship section in the Jetti portal.

After this, your vendors should be able to view all rates by clicking Other rates in the shipping section of the order summary.

Mar 12th, 2020

Automatically Sending Orders to Dropshippers

When selecting and sending orders, you can now decide whether you want the orders to be sent immediately, or if you choose to make changes and send them manually later.

Mar 12th, 2020

Access Customer Invoices in Vendor Portal

You can now see an actions menu on orders overview in the vendor portal, where the vendor can view customer and vendor invoices.

Mar 11th, 2020

Show Count of Bounced Emails from Dropship Provider List

Show alert of bounced emails on drop provider list. Just click Bounced emails under Dropship Providers. It might be useful to check this list on a regular basis to ensure that vendors are not missing out on important notifications.

To find out more about email bouncing and what actions you can take to prevent them from happening, read this.

Mar 11th, 2020

Custom Status Filtering in Vendor Portal

We have added the ability to filter custom purchase statuses by the status. This can be done in the vendor portal.

Mar 11th, 2020

Filtering Order Status in Magento

You can now filter by order status in Magento. Only orders in the filtered status will be imported.

You can do so under Integrations > Magento > Setup

Mar 9th, 2020

Date Filtering in Vendor Portal

You can now filter by date on the orders-tab in the vendor portal, making it easy for your vendors to prioritize or find certain orders.

Mar 4th, 2020

Creating Custom Connections with Zapier

You can create custom connections between your Jetti account and other tools you are using with Zapier. For example, you might want to be notified on Slack when an item is removed, or whenever a product with a certain attribute has been published.

Read this article on instructions on how to do this.

Feb 25th, 2020

Automatically Split Dropship Purchases by Quantity

You can now split orders within a dropship provider. For example, raise a separate dropship purchase for each line item on the order.

You can do this under the Orders-tab, in the "Order Splitting" section.

Feb 24th, 2020

Fetch Shipping Updates via API

It is now possible to import shipping updates via a custom API feed. This is useful if you are looking to automate the importing of tracking from a third party system not currently supported by Jetti.

You can do this under the Orders-tab, at the "Format for fetching shipping updates" section.

Feb 24th, 2020

Order Consolidation Email

You can now see a summary of the items that are due to ship from the vendor portal using the batch ship buttons. This can be useful, for instance in the case that you need your vendors to quickly see an overview list of products that need to be shipped, without having to worry about further details.

Feb 24th, 2020

Vendor Reporting

Vendors can now see reporting metrics directly from their dropship portal. They will be able to view the units sold and product fees, making it easy for them to track metrics on their side.

Feb 20th, 2020

Salesforce Product Publishing

You now have the ability to publish products to Salesforce.

Feb 20th, 2020

Filter Salesforce Orders by Status

You can now filter which order statuses are imported from Salesforce accounts. For example, you can use this to only import paid or approved sales.

Do this under Integrations > Setup > Paid Statuses

Feb 13th, 2020

Packing Slips for WooCommerce Orders

If you are looking to add a packing slip to your WooCommerce order, you can now do so by adding a link to it as an order note in the WooComemrce store.

Feb 11th, 2020

Displaying Vendor Address on Customer Invoice

You are now able to display the dropship provider's address on the customer invoice.

You'll be able to find this under the Sales > Dropship Purchases tab.

Feb 11th, 2020

Multi-language for WooCommerce

You can now specify additional parameters when syncing an inventory feed. For example, you can use this feature to pass data to a custom plugin or app that the vendor may have in their store.

Feb 10th, 2020

Import tracking from WooCommerce

Tracking can now be imported from WooCommerce when the vendor uses ShipStation to process their orders.

Feb 3rd, 2020

Import Cancellations from Vendors

You can now import returns or cancellations directly from vendors. For example, if an order is canceled from a vendor's Shopify store, the order will also be canceled automatically in Jetti. You can enable this setting under your orders tab.

Note: This setting is currently only supported by Shopify and ChannelEngine

Jan 30th, 2020

Salesforce Integration

You can now have Salesforce as your storefront by connecting your Jetti account with Salesforce (see more information here), and you can also integrate with Salesforce vendors.

Jan 29th, 2020

Distributing Shipping Income by Vendor

We can now split shipping income collected from the customer between the vendors on the order. You can choose to pass the full amount to the vendor, or distribute it based on quantity, order value, or allocate it to the first vendor. Find this in the order processing - tab.

Jan 24th, 2020

Make Custom Field Links Clickable

You can now make the custom field notes clickable. For example, you could do this if the custom field value is a URL.

Jan 22nd, 2020

Limit Free Shipping to Specific Origins

Alongside the recent changes for setting up the free shipping options, you can now set the specific origin countries to which you limit free shipping.

Jan 21st, 2020

Limit Free Shipping to Domestic Shipments

You can now control whether free shipping should be applied to shipments in an order or only to domestic shipments. If you select the "Only Domestic Shipments" - options, it means that for example if a customer is located in the U.S. and the items are being shipped from vendors in the U.S. and Canada, only the U.S. vendor shipment is free.

Jan 17th, 2020

Limit Free Shipping Countries at Checkout

We have added the ability to restrict free shipping thresholds to specific countries at checkout.

Jan 15th, 2020

Monthly Automated Payments

We have now added the option to automate payments on a monthly basis, and the ability to specify either the first or last day of the month as the payment date.

Jan 15th, 2020

Send Notifications to Customers for Dropship Shopify Orders

Have more control over the triggering of email notifications, as orders are placed in the dropship provider's Shopify store.

Jan 14th, 2020

Route Items by State

We have enabled in-house shipments to be routed by country, state or zip code, cutting out manual work of selecting warehouses individually.

Jan 14th, 2020

Scheduling Automated Payments

You can now save time by convenientyly scheduling automated payments to vendors on a given day or a month, depending on your agreement with your vendor.

Jan 13th, 2020

Channel Commission Rates

We have now enabled commission rates to be set differently per channel.

Jan 10th, 2020

Variant Level Commission Rates

We have now added the ability to set variant specific commission rates for items, rather than using a global default across all products for a vendor.


Jan 10th, 2020

Specify Invoice Address for WooCommerce Dropship Orders

We have added the ability to change the invoice address when sending orders to a dropship provider. You can choose to include the customer's billing address, your address (to show that the order is from you), or the option of not including any invoice address.

Jun 19th, 2019

Syncing cost prices and metafields from a Shopify inventory feed

You can now sync cost prices and metafields from a Shopify inventory feed. You can enable both of these via the inventory feeds settings.

Mar 20th, 2019

New menu structure

We have begun the rollout of a navigation in the dashboard. The key change is that we've dropped the Dropship purchases section. Instead, dropship purchases will appear under the sales link. The link to dropship providers will be accessible from the contacts menu. If you have any feedback on the menu or need any help with the changes, please get in touch.

Mar 4th, 2019

Slack integration

Notifications getting lost in email? With our Slack integrations, your team can stay on top of important notifications and interact with our Jetti Slack bot to automate your workflows.

Feb 1st, 2019

Set custom fonts your packing slips / invoices

You can now use custom fonts to better brand your packing slips and invoices. Just head over to Setup > Packing slip to customize yours today! Select from over a dozen fonts. Or, speak to support to request adding any font from the Google Fonts collection.

Jan 10th, 2019

Pay dropship vendors by ACH / bank transfer

In addition to paying vendor's by Stripe, you can now use our TransferWise integration to send vendors domestic and international payments. You can enable the new integration in the setup area.

Nov 1st, 2018

Override shipment dimensions and weights

We've now introduced the ability to edit the shipment weight and dimensions when generating rates within the dropship portal or retailer dashboard for each shipment. This provides a quick, convenient way to override the default weights and package sizes.

Oct 15th, 2018

Audit log

We are rolling out a new feature to track the changes made on your account. On the dashboard in Jetti, you'll now see a list of recent changes made by staff members and vendors. For example, you can see when a vendor updates the cost price of their item. Or, when a team members prints and ships a label for an order.

The retention period will differ depending on your Jetti plan and we will be expanding the changes we log over the coming releases. For now, it tracks changes made to your variants and orders.

May 15th, 2018

Dropship exception handling

When dropshipping an item, sometimes things may go wrong and Jetti may not be able to send the item to the vendor. For example, you may have sold an item not yet assigned to a vendor. Or, you may not have completed the setup process, such as entering an email address or entering the API details for the vendor.

You can now see a single list of all the errors within Jetti, together with the steps you need to take to resolve the issue.

Apr 19th, 2018

Providing addition rates for labels

When printing shipping labels within Jetti, you can now see all of the available rates to selected from. Previously, Jetti would only show the cheapest rate which best matched the customer's selection at checkout.

This is turned off within the dropship portal, but can be turned on in the setup area.

Apr 9th, 2018

Additional filters on the inventory list

When setting up Jetti, it's useful to assign data in bulk to your variants, such as the weight, vendor SKU or cost price. This data can then help automate the generation of shipping labels or dropship invoices.

However, if you have thousands of products, it can be difficult to find out which products are missing the data. On the inventory list, we have now added these additional filters.

You can then use in combination with the CSV export to batch update those items with the missing data. For example, filter those items without a cost price, export to CSV then reimport the updated CSV file with the cost prices added.

Mar 20th, 2018

Automated cancellations

Cancellations made on your online store are now immediately reflected within Jetti. This will be enabled for all new accounts by default, however, existing accounts can update this under the settings for your store by enabling the following options:

If your order has already generated any dropship purchase orders, an order cancellation will be created for each one and the vendor will be notified by email.

Mar 9th, 2018

New card views for products

We've added a new card view for items in your variants list and inventory feeds, which you can toggle in the top of the screen. This can be useful when browsing for inspiring vendor products to publish or when you want to view larger images of the items in your store. Enjoy!

Feb 27th, 2018

Tracking progress of data imports and exports

You can now track the progress of data import and exports (e.g. inventory feed uploads, exporting dropship providers) within the Jetti dashboard:

These imports / exports happen are processed in the background. As well as getting an email notification, you'll now see a progress indicator while the feed is imported and an alert when the feed import is complete.

Jan 25th, 2018

Email shipping labels right to your vendor's inbox

We're excited to announce a new feature in Jetti - you can now automatically send shipping labels to vendors by email. This can be useful if vendors don't want to log into the dropship portal in order to get their labels.

This can all be set up in real time, so within a few minutes of customers placing an order vendor's can have your shipping label and branded packing slip in their inbox!

You can turn on the feature per dropship provider under their settings, or turn it on for you vendors in your setup area.

Jan 22nd, 2018

Exporting orders by CSV

Were excited to announcements a big change to how orders can be exported by CSV. This is needed if your vendors want to import order details into their accounting or fulfillment systems by FTP or through having a CSV file emailed to them.

No matter what format your vendor requires - Jetti can now support it. To get started, go to the API templates section in the setup area.

Sep 12th, 2017

Prefix vendor name when publishing items

When running a multi-vendor marketplace, it's recommended you add the vendor's name before the product title and in the product URL. So, Awesome Shirt becomes Cool Inc - Awesome Shirt. It helps drive more people to your site by improving SEO and also helps people find products once they are there.

You can now do this in Jetti under settings for each feed. Just turn on the Prefix name option:

Another useful addition is that you can now prefix your SKUs as well! This can be particulary useful if the same SKU is used for different products across your vendors. For example, if each of your vendors sells a different red shirt, but both use the SKU red-shirt. Just check the Prefix SKU checkbox and set the prefix you want. Easy!

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