Shipping

Find out how our customers use Onport to help increase their sales and grow their retail businesses

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Will you charge your customers at checkout?

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No

Do not charge customers for shipping at checkout.

Yes, cart-level shipping

Your e-commerce store will be the rate master. This rate will apply at checkout and it will be fixed even for multi-vendor orders.

Yes, vendor level shipping

Onport will be the rate master. These rates are flexible and can be applied at a vendor level.

Who will generate the rates and labels?

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Use labels generated in Onport

Marketplace provides both

The vendors can print domestic and international labels in the vendor portal or via e-commerce integration. You can either use Onport's LaaS, our USPS master account, our shipping aggregator integrations or develop your own custom carrier integrations.

Use labels generated outside of Onport

Marketplace provides both

If you have your own agreement with a logistics provider, you can generate the labels outside of Onport and upload them manually into the vendor portal or use any other communication means.

Use the same shipping rate paid by the customer

Marketplace generates rates | vendor generates labels

The vendors will generate their own labels and ship on rates agreed with the marketplace.

Use vendor shipping rates

Vendor generates both

There are other scenarios that could be more suitable. Please check the article below where we describe all the remaining options available.

Other

Edge-case scenarios

There are other scenarios that could be more suitable. Please check the article below where we describe all the remaining options available.

How can you create How can you create vendor shipping rates in Onport?

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Live carrier rates

Use Onport to generate live carrier rates to guarantee the best price for label generation. You can either use our discounted USPS rates or connect your own logistics provider account to access all of your own carriers.

Fixed price per shipment

Enter the fixed price per shipment charged to the customer. This same price will be applied to domestic and international shipments.

Fixed price per item

Enter the fixed price per shipment charged to the customer, plus an option fee per item. This same price will be applied to domestic and international shipments.

Weight or price based shipping

Charge different rates depending on the order weight or value. Different rates can be charged for domestic and international shipments if needed.

Advanced shipping rules (zones)

Charge rates depending on the order weight or value. Create shipping zones to charge different prices across regions or countries.

Will you invoice your vendors for shipping?

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Yes

Marketplace charges the vendor for shipping.

Yes

Marketplace pays the vendor for shipping.

No

No transactions occur between marketplace and vendor regarding shipping.

Navigate your business with Onport, a multi-vendor marketplace solution to scale your operations.

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